What Should I Ask?

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How long has Titan been in business?

Titan Development Group formed in 2007 and acquired the assets of Green Valley Sanitation in March of 2011, and has since been operating as Titan Recycle and Trash. Green Valley Sanitation had been providing trash and recycle service in the Green Valley/Sahuarita area in some form or another for over 10 years.

What services do we provide?

Titan provides weekly residential trash and recycle pickup, serving individual residents and homeowners associations in Southern Arizona. Using smaller trucks without automatic loading arms, we specialize in hand serviced accounts, such as those with in-ground containers and communities in which the homeowners otherwise provide their own containers. We can also provide periodic scheduled bulk pickup for HOAs that we have exclusive contracts with for an additional charge (unless built into the existing contract).

What areas do we service?

We currently have residential routes servicing the Green Valley area as well as the Foothills, NW Tucson, Oro Valley, and Catalina. If you are not sure whether we service your area, please contact our office.

You can check our SHOP tab at the top of the page; if you don't see your community listed you can call our office and we would be happy to discuss your service days. We are happy to speak with new customers to see if we can fit your address into our current route schedules.  We welcome association Board of Directors to contact us about contract situations.

Pickup Times, Containers and Extra Trash

Pickup Times:  There are many factors that affect the routes and service times, such as: trash volume, traffic, equipment malfunctions, weather conditions, and special pickups. Please allow the drivers the full service day to pick up your trash before taking it in or assuming it wasn't picked up. Regardless of your usual pickup time, we recommend that all materials be put out by 6:00 AM on your service day to ensure pickup in case of unforeseen schedule changes.


Containers:


Extra Trash: 

So, small trucks are good. What size are your trucks?

The average GVW of most garbage trucks range from 45,000 lbs up to and over 60,000 lbs.


The weight of our trucks ranges from 12,000 lbs to 23,000 lbs.


Over half of the roads in communities throughout Southern Arizona are privately maintained by HOAs, which means that maintenance funds come directly from the homeowners in the form of assessments. Street maintenance is usually the single largest budget expense for private communities, and heavy commercial trucks (trash trucks specifically) are one of the biggest contributing factors to premature road wear. Titan has made a commitment to using smaller trucks to minimize our impact on our communities' roads.

Billing, Surcharges / Taxes & Vacation

Billing: we charge a flat quarterly fee and all payments are due on the first of the quarter


Surcharges:  we do not charge taxes or environmental fees.  Some communities do have a one time startup fee.


Vacation Holds:  We will suspend and reinstate services at no charge for 30+ day holds.  It is the customer's responsibility to notify our office prior to suspending or canceling service.  Without proper notification, the customer will be responsible for any charges that are billed. We have no way of knowing you have left unless we are notified, and therefore the property is still being serviced and costs are still being incurred by Titan.  Regardless of whether the house is occupied or trash is put out, NO credits will be given for past service if proper notification is not given by the customer.